Communications

Communications – Your Marketing reach out efforts and product development will all be for naught without a comprehensive communications system.  Beginning first with a proper CRM, enabling your people to track and work with your customers, the next steps are:

  • Phone Systems – are the front lines to your business.  You want your customers to get to your business and to the correct person in your busniess as quickly and seamlessly as possible.  talkswitchFullsystemSome of the features you should look for are:
    • Auto Attendants
    • Ring Groups
    • Remote Extensions
    • Voice Mail – as well as mobile integrated voicemail
    • In addition, if using the latest telecommunications technology known as Voice over IP, or VOIP, you’ll be able to leverage the advanced features of corporate PBX systems for a fraction of the cost.
  • Messaging Systems – encompassing email AND calendaring will enable your team to stay on top of the current trend in electronic communication.  Some features to look for are: outlook1
    • Email AND Calendaring
    • Group Calendaring
    • Calendar Sharing
    • Webmail Access
    • Meeting Requests (ability to schedule meetings)
    • Spam Filtering
  • Mobile Computing – Whether in the office or on the go; there are several mobile computing solutions to have your email, calendar, tasks, and company contact information at hand to accomplish and progress your business anywhere.
    • blackberrypalmpreUsing Blackberry’s, Palm, Apple, or Microsoft; we’ll help you find the right tools you need to service your customers on the go.